A stronger reason to choose the bank
Offer every SMB customer practical market advice that most owners cannot afford to commission or find time to produce.
SMB propositionRealytics for banks
Realytics adds practical business advice to your SMB proposition. Each customer sees what is changing around their business and gets one clear action through the bank they already use.
A stronger reason for SMBs to choose, use, and stay with your bank.
The bank already has trust, reach, and a channel every SMB uses.
Realytics turns the market around each business into one clear action.
The bank becomes useful between transactions, payments, and finance requests.
The repositioning
Small-business banking is usually most visible at a transaction, a support issue, or a finance request.
Realytics adds a service owners rarely have the time or budget to buy themselves: a current read on demand, customers, competitors, and the local market.
Delivered through the bank, that advice changes the relationship from financial provider to practical business partner.
The bank gains a proposition that is more useful, more distinctive, and harder to reduce to price.
What the bank gains
The customer-facing advice creates the proposition. The same intelligence also helps the bank act better.
Offer every SMB customer practical market advice that most owners cannot afford to commission or find time to produce.
SMB propositionGive customers a reason to return to the bank app or portal between payments, statements, and finance needs.
RelationshipUse the same outside-market context to spot customers that need attention and connect finance or support to a real operating moment.
Portfolio valueWhat this looks like
The customer gets the action. The bank can use the same context when a relationship decision follows.
An SMB owner wants to know what to do next week.
Realytics compares the business with local demand, customers, competitors, pricing, and trading patterns.
Deliver one clear action through the bank app, portal, WhatsApp, or email.
A merchant looks stable, but its local market is turning.
External demand and competitive position are weakening before the change is obvious in account activity.
Give the RM a reason to call, the evidence behind it, and the right questions to ask.
A growing business needs help to act on an opportunity.
The local market supports a longer trading window, a new location, or a larger operating footprint.
Connect working capital, acquiring, or advisory support to the move the customer is already considering.
Deployment
Realytics can power customer advice and bank-team prompts from the same intelligence layer. The bank keeps the brand, consent, eligibility, and commercial package.
One practical action, the reason behind it, and a simple way to check the result.
A short account brief, reason to act, suggested questions, and follow-up trigger.
Structured advice for the bank’s own app, portal, WhatsApp, or email journey.
Working questions
Start with one audience, one decision, and the minimum data needed to answer it.
Merchant identity, location, and category are enough for a first customer-facing service. Bank signals can be added later when they improve a defined use case.
Yes. The bank can deliver the service through its own app, portal, WhatsApp, or email and control the brand, consent, eligibility, and commercial package.
No. It adds outside-market context to the models, CRM, and portfolio processes already in place.
Start with one decision
Start with one SMB cohort and one recurring decision. Prove customer engagement and paid conversion first, then add RM and portfolio use cases.